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What important points should I consider before traveling with EasyJet? 

Flight booking is not just about traveling from one place to another. There are so many points in between, from baggage check-in and seat selection to check-in and more. Not just that, an airline gives you the flexibility by giving you the complete control of your travel. You can change your existing tickets at any time after the booking. However, you must learn the policies before you apply for it. Continue to read and know your privilege when you book your flight with EasyJet. 

How can I contact EasyJet? 

The passengers who are facing any issues in understanding the above-given policies or want to know more in detail are advised to contact EasyJet Airlines customer service for the best help. You can connect to their agent through multiple channels. Read below to know your options. 

Chat: The passenger having any issue after the flight booking can reach out to their chat agent for help. They are available 24/7 to reply to you. Follow the procedure below and get a chat agent from EasyJet: 

  • Visit the official website of EasyJet. 
  • Click on Contact Us. 
  • Tap on the chat icon available on the right corner of the page. 
  • A chat window will open with various queries mentioned inside the box. 
  • Select your query and answer the bot's follow-up questions. 
  • After this, a real person will join you in the chat. 

Phone Call: The average wait time on a call is 2 to 8 minutes. Due to its quick service and real-time conversation, it is the passenger’s first choice. To connect to an agent through EasyJet phone number, follow the procedure described below: 

  • Dial 0330 551 5165 and wait for the call to connect. 
  • Once your call is connected, an IVR will be played by the airline. 
  • Follow the IVR to reach the department associated with your query. 
  • Now, listen to a pre-recorded voice message on a loop until a person from the airline does not join you on the call. 
  • Finally, talk to the agent to get your query resolved. 

What is the cancellation policy of EasyJet? 

The plans you made may change in between, and due to this, you may need to cancel your flight. You can do this easily with EasyJet. You are in the driver's seat and can withdraw or travel at any time. Just remember to follow certain rules. Otherwise, you may have to pay charges, or your complete amount may be forfeited. To Know EasyJet Cancellation Policy, Read the Points Below: 

  • If passengers cancel their tickets within 24 hours of booking, they can do so without paying a fee or being charged a penalty. 
  • Any passengers canceling their ticket after the 24-hour risk-free window will be liable to pay a fee. 
  • Flights canceled from the airline’s end are completely refundable. 
  • The passengers who are unable to travel due to any health issue are advised to cancel their ticket, and the airline will repay the full amount to such passengers. But they must show their medical reports to the airline. 

What is the refund policy of EasyJet? 

Once passengers cancel their tickets, they might be waiting for a refund. So far, you are well-informed of the cancelation policy, but the job is still half done. For complete understanding, must read the EasyJet refund policy and then move to cancel and apply for a refund. To Know More, Read Below: 

  • Buy a refundable ticket and get a refund for the cancellation. You have no time barrier to cancel the flight with these types of tickets. 
  • Non-refundable tickets will be eligible only for government taxes and charges. 
  • Once the ticket is canceled, the amount may take up to seven days to be reflected in your account. 
  • If the ticket is expired, used, or partially used, it must be unused. Such tickets are eligible for a refund. 
  • The passenger must reach the airport to board the flight. Otherwise, it will be considered a no-show from the passenger’s side, and their complete amount will be forfeited. 

How do I cancel and apply for a refund? 

Once you have informed yourself about the cancellation and refund policy, you are ready to cancel and apply for a refund. Follow the procedure below and know what to do: 

  • Visit the official web page of EasyJet. 
  • At the top of the page, locate the “Manage my Booking” option. 
  • Enter the passenger’s last name and booking reference code and tap on retrieve booking to get your booking details. 
  • Now, go to the menu tab and tap on the “Flight Cancelation” option. 
  • Get an online form on the next page. Fill out the form with personal and ticket information you want to cancel. 
  • Explain your reason for canceling and attach a related document if you have any. 
  • Submit the form and receive a refund link using your registered email ID. 
  • Tap on the link and apply for a refund following the on-screen instructions. 

Now leave the page and wait; the airline will initiate a refund to your account once they are done with the regular and simple formalities. 

What is EasyJet's name change policy? 

This can happen when, just before you are all set to leave, you notice your name on the ticket is different. Any such incident can create a problem for you; if your name does not match the government ID, the airline will deny you flight boarding. Do not worry; there are clauses under EasyJet name change policy where one can rectify their mistakes. To know more, read the points below: 

  • Any passengers who make a mistake in their name are advised to correct it before they cross the 24-hour mark on their booking. Otherwise, the name change service is chargeable. 
  • Passengers cannot change more than three characters in their name. 
  • The name must be according to a government ID, and the traveler will have to present a government ID for proof. 
  • A name change does not allow the ticket to be transferred to another person. Passengers must remain the same even after the name change. 
  • Eligibility to change one's last name is only during marriage or divorce, and one must show the legal documents for this.

What is EasyJet's check-in policy? 

Before you board the flight, you will stopped by EasyJet’s agent for the check-in. This is where the airline confirms the passenger’s identity and hand over the boarding pass after seeing their ticket. You cannot afford to mess here. Thus, read the EasyJet check in policy before heading to board the flight. Read below to learn more: 

  • Passengers traveling to a domestic location with EasyJet must arrive at the airport two hours before the flight for check-in. 
  • If you have booked the flight for an international location, the airline expects you to be at the airport gate at least three hours before the flight for check-in. 
  • During check-in, passengers have the option to select extra facilities and a special seat to enhance their travel experience. 
  • Passengers with special health requirements are supposed to arrive at the airport one hour before the scheduled check-in time.  
  • Passengers can complete check-in 24 hours before the flight through the online mode. 
  • Check-in can be done through an online website, mobile app, and EasyJet check-in counter. 

How can I do online check-in with EasyJet? 

Most passengers feel tired and frustrated with the long queue at the airport for check-in. EasyJet offers you to complete your check-in from your home. All you need is a laptop and an internet connection, and you are all set for the check-in. Follow the procedure below and complete your check-in: 

  • Visit the official web page of EasyJet. 
  • Click on Check-in. 
  • Enter the last name of the passenger and the booking reference code. 
  • Select your preferred seat and inflight service. 
  • Pay the charges and move next to click on the check-in button. 
  • Get the boarding pass to your registered email ID. 

What is the baggage policy of EasyJet? 

Pack your bag smartly or pay extra to add more baggage. Apart from this, many items are prohibited from being brought on the flight. Read the EasyJet baggage policy before you add your baggage to the travel. Read below to learn more: 

  • All passengers are allowed to take one piece of carry-on luggage weighing 8 kg and a personal item for free. 
  • The personal item can be a briefcase, purse, or laptop that fits easily underneath the seat within the airline's decided dimensions. 
  • Every passenger is permitted to take a maximum of two checked bags for free. 
  • Pay extra charges to add every bag after the second bag. 
  • Baggage must not cross the dimensions of 63 inches to 115 inches in linear is chargeable.
  • Checked baggage cannot exceed the weight limit of 23 kg and 32 kg in economy and business classes, respectively. 
  • Certain items are prohibited from being brought on the flight. Any passenger bringing these items will have to leave them at the airport. 

Conclusion: Get familiar with EasyJet's policies and guidelines before you book your travel with them. The text above discusses all the airline's important rules and regulations. If you still have any issues, you can contact their agent using the communication channels mentioned above. 

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