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How do I get a response from Lufthansa?

Are you exhausted from sending queries into the abyss and expecting to get a response from Lufthansa Airlines? Getting a timely and satisfactory reply from any airline can feel like navigating a labyrinth without a maze. But fear not, The customer service team of this airline is very supportive and well experienced in provide the solutions as soon as possible. Here, you will understand the procedure for getting a response from this airline.

Follow the below procedures so that you can connect with one of the best customer service agents or executives in the airline within a short period of time.

The procedure to get a response 

To know the procedure to connect with Lufthansa customer service, all you require is its telephone number, which is free for its valuable customers. Dial its telephone number on your cell phone, which is +1 800 645 3880. Now place a call on the number. After placing the call, you will start hearing the recording of the voice commands on the IVR menu. When you follow all the commands, you will be able to speak to the airline agent. But for this, you are first required to:

Choose a language that you think is sufficient for you while listening to the commands and speaking to someone on the airline.

  • Pick option number 1 if you want to speak with someone in English.
  • You can go with option number 3 if you want to speak with someone in Spanish. 
  • Option number 5 is for Mexican speakers to speak in Mexican. You can select this option. 
  • You can go with option number 7 if you want to speak with someone in Portuguese.

Now, you are required to pick the topic that you want to speak with the airline. For this, you are required to:

  • Select option number 1 if you have a query that is connected to a new booking related issue.
  • If you want to make the modifications to your confirmed air ticket, then you can choose option number 3.
  • You can choose option number 5 if you are unable to fly and want to cancel your reserved flight.
  • If you have any complaints or want to register feedback, then you can choose option number 7. 
  • If you have an issue which is connect to flight timings then you can select option 9 to know more about this.
  • Pick the option # if you are unable to listen carefully to the commands. 

When all the procedures for the IVR menu system command end, you will be able to get a response from the airline. 

How do I get through on Lufthansa?

Passengers can get through the airline by using many methods. Follow the information mentioned below. 

By using the email process: If you are a customer who has plenty of time required, then you can use this lufthansa customer service email method because it is a time-consuming method; it takes a minimum of one week to provide your solution. This method is used by the person with whom you want to discuss the issue in a formal way. 

By using social media method:  If the passengers are unable to talk to the airline person using the airline through phone calls, then the social media method can be used to solve the query. 

  • Open your social media.
  • Then, follow or open their page.
  • Now, go to their message box and send your queries.
  • Then, you will receive the answers to your queries in a few hours.

Note: Customers of Lufthansa Airlines can also use the links below.

By using the live chat method: If a passenger is unable to connect with the airline by using the Lufthansa phone number, then with the live chat method, passengers can also get the solution in just a few seconds. It is a computer-generated system that is made to provide a quick response. It just requires some information related to your booking, and then it will provide you with an instant reply. To use the live chat method, you must:

  • Go to and then for a few seconds till the home page opens.
  • Then, click on the help center icon.
  • When you click on the help center icon, a new page will open, and then you can see the option of “chat” on your mobile, PC, or laptop screen.
  • Now click on it, then enter your name, milage plan number, and the issue whose answer you are expecting. 
  • Then click on start chat.

Then, in less time, you will get the proper solution to your issue.

How do I escalate an issue with Lufthansa?

If you have any query related to a new booking and you want to escalate an issue, then you can call the Lufthansa reservations phone number that you can find on the airline's official page. Then by following some simple instructions of the IVR menu your call will connect to one of the best agent of the airline who will assist you to escalate your issue. 

How Can I Contact Lufthansa by Phone in the US?

To contact the airline by using its phone in the USA then, first you are required to the airline official web page at

  • Then, on the airline's home page, scroll down to the bottom and tap on “Help & Contact.”
  • Now, select the topic you want the information, such as Rebookings, cancellations, refunds, new booking and check-in, flight canceled or postponed,baggage, personal items and more.
  • Then, a new page will open. From here, select your region, which is the USA, and copy and paste the Lufthansa USA phone number on your cell phone. 
  • Now, call the number and then follow some simple commands.

When all the commands end, then you are enable to contact the airline by phone number in the USA.

How do I Speak to a Live Person at Lufthansa?

To speak to a live person from this airline then it is best for you to go to the airport and meet the live person of Lufthansa directly. For this, you are required to go to the nearest airport, and once you reach the airport, go to the help desk counter of the airline, and then the live person will assist you in solving all the queries as soon as possible. 

Does Lufthansa have a chat?

Yes, passengers who want to connect with the airline via chat method then he or she can connect with the airline by using some methods. These methods are:

  • Live chat
  • Email method.
  • Using Social Media.
  • WhatsApp chat assistance.
  • Facebook Messenger
  • And iMessage.

Is Lufthansa open 24 7?

Yes, if you have any query related to air service, then you can connect with the Lufthansa customer service 24 hours by phone or other means.

What is the 24-hour rule Lufthansa?

Travel plans can often change without giving or informing any warning. According to the airline, reservations or bookings can be canceled and refunded online up to 24 hours prior to the beginning of your air journey.

How to Call Lufthansa from the UK?

To call the airline, you dial the contact number on your cell phone, which is +44 333 0006 7727. Then, you will start listening to a recorded audio command. Here what you do is to follow the commands of the IVR menu system. Once you follow all the commands, your call will be redirected to one of the best agents in the airline. 

Where is Lufthansa USA located?

In the Miami region, this airline is located at 800 Brickell Avenue, Suite 1500. 

  • At Princeton- 1060 State Road, Suite 101, 1st Floor
  • At Tulsa- 7424 East 30th Street North. 

If you need any assistance, then without any doubt, you can call Lufthansa customer service 24 hours USA and get your issue solved as soon as possible. 

How do I communicate with Lufthansa from Germany?

If you have any queries related to air services and you are unable to connect with the reach with airline because you are in Germany. Here, you don’t need to be worried because this airline provides the option to connect with the airline from any region, which means whether you are living in Germany, you can call the customer service department at any time, but for this, you are required to find the contact details first. By visiting the airline's official web page, you can find the contact number for your region easily. Here in the Help & Contact section, you can find the Lufthansa customer service Germany contact number easily. Once you find the contact number, then call on the number, and by following some commands of the IVR menu, your call will connect to the agent of the airline.

In conclusion, after reading all the details mentioned above you are now able to know how to get a response from the airline. So, follow all the information and the procedure carefully.

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